FAQs
FREQUENTLY ASKED QUESTIONS
WHERE CAN I FIND MY TRACKING?
You’ll receive a shipping confirmation email that includes your tracking number once your order has left our warehouse. Please note that the tracking links generally needs 24-48 business hours to generate. We will also provide you our phone number for personal checking if you have enquiries, or contact us via dm on Facebook or Instagram. Feel free to contact us!
HOW LONG DOES DELIVERIES TAKE?
Delivery within Malaysia will take 3-7 business days for Peninsular Malaysia. Please refer to Shipping & Delivery for further information.
DO YOU ENGAGE CORPORATE OR BULK ORDERS?
Yes, definitely! Please contact coloures.management@gmail.com for enquiries.
How do you take care of the cotton?
Care Instruction:1. Machine wash in the cold or warm water of less than 30 °C, inside out.
2. Do not bleach.
3. Do not soak the clothes.
4. Do not tumble dry, and dry clean.
5. Wash dark colours seperately.
6. Maximum iron at 110 °C.
7. Avoid using extra strong stain remover detergent or any detergent containing bleach-like solution.
8. During the starts of washing, Avoid pouring the detergent directly onto our garments or 100% cotton fabric material in general. It is advised to let the detergent completely dissolve in water before adding the garments into the washing machine.