Returns & Exchanges

OUR EASY RETURNS AND EXCHANGES POLICY

We understand that inconvenience and things happened, so if you aren’t satisfied with your items, we accept an order for return or exchange within 14 days from the date of purchase! 

Following are the few criteria's for your checking:

 

1. Items cannot be worn and must be in new and unused condition.
2. Items must not be washed or altered.
3. We only exchange your item for different size replacement, color exchange is unfortunately not allowed.
4. You are responsible for the shipping cost of the returned items. As we are offering purchases shipping fee reduction promotion, unfortunately we will not be covering shipping cost for exchange items.

 

Additional details:
Please allow us to review your return and process your refund or exchange up to 3 working days from the time we receive it.

Refunds may take up to 7 business days to be credited back into your original mode of purchase especially if you've purchased via Online Banking method.

COLOURES reserves the rights to withhold any refunds. 

Lastly, please ensure that refund details given are correct and complete.

 

Order Cancellation:
If you wish to cancel your order prior to dispatch:
Just drop an email at hello.coloures@gmail.com within 6 hours. As we aim to deliver your favorite tees as swiftly as possible, anything past 6 hours will be too late for cancellation, hope you can understand us! 

 

Questions? 
Please feel free to email hello.coloures@gmail.com or direct message (Facebook or Instagram). Our friendly team are here to assist you at anytime.