Shipping & Delivery
Important: Free shipping thresholds vary by region.
The COMFY bundle discount does not automatically include free shipping to all regions. Orders to Peninsular Malaysia qualify for free standard shipping from RM110, while orders to Sabah & Sarawak qualify from RM170.
For example, 2 COMFY sets at RM59.90 each total RM119.80. This qualifies for free shipping to Peninsular Malaysia only. For Sabah & Sarawak, the standard RM20 shipping fee applies unless the order reaches RM170.
Where Do You Deliver To?
We deliver nationwide across Peninsular Malaysia, Sabah, and Sarawak.
How Long Does Delivery Take?
| Region | Estimated Delivery |
|---|---|
| Klang Valley | 1–5 working days |
| Peninsular Malaysia (other states) | 2–6 working days |
| Sabah & Sarawak | 4–7 working days |
The timeframes above are estimates only, calculated from the point your order is handed over to our logistics partner, and are not guaranteed. Delivery may take longer during sale periods (e.g. 11.11, 12.12), public holidays, severe weather, or other circumstances beyond our control. Once your order has been handed over to our logistics partner, delivery is carried out by them, and any delays arising from their operations are outside our control.
Shipping Rates
| Shipping Option | Rate / Condition |
|---|---|
| Standard shipping (West Malaysia) | RM6.00 |
| Standard shipping (East Malaysia) | RM20.00 |
| Free shipping | Orders above RM110 (West Malaysia) / RM170 (East Malaysia) |
Order Processing
Orders are processed and handed over to our logistics partner within our standard processing time. Please ensure your shipping address is entered correctly at checkout — once an order has been handed over to our logistics partner, we are unable to amend the delivery address.
How Do I Track My Order?
You'll receive a shipping confirmation email that includes your tracking number once your order has left our warehouse. Please note that tracking links generally take 24–48 business hours to generate. If you have any further enquiries, feel free to reach out to us via DM on Facebook or Instagram.
Undeliverable or Delayed Parcels
In the rare event your parcel is delayed, lost, or marked undeliverable by our logistics partner, please contact us and we will assist in following up with them on your behalf. Coloures is not liable for delays or losses caused by incorrect address details provided at checkout and others.
Questions?
We're here to help. Reach out to us anytime at hello@coloures.co or via DM on Facebook or Instagram.
© 2026 Coloures | All Rights Reserved